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Refund Policy 

At Navajo Traditional Teachings, we’re committed to your satisfaction. If you’re looking to return or exchange your order, we offer the following options:

Within 30 Days of Purchase: You may return or exchange your product for a different item or a refund to the original payment method, less shipping costs, within 30 days from the date of purchase. Products must be unused and in their original condition.

After 30 Days: If your order is beyond the 30-day period, we no longer offer refunds or exchanges. However, you may:
     - Purchase a Replacement: Order a new item at a discounted rate, as determined at the time of request.
     - Repair Option: Ship the item back to us for repair (e.g., restringing) for a $10 fee plus return shipping costs. The item must be received in a condition allowing repair, and we are not liable for loss or damage during shipping.

Incorrect Address or Returned Shipments: If an item is returned to us due to an incorrect address provided by you, or if it is undeliverable and returned, we do not cover the cost of the product or initial shipping. If the item is returned to us, we offer one-time reshipment at a discounted shipping rate, determined on a case-by-case basis. Multiple reshipment requests due to address errors may be denied at our discretion to manage costs.

To initiate any return, exchange, or repair, please email info@navajotraditionalteachings.com with your order number and request. Ship returns or items for repair to: 929 W Sunset Blvd #21-264, St. George, UT 84770. All shipping costs, unless otherwise specified, are the responsibility of the customer. We recommend using a trackable shipping service. This policy is subject to change, and acceptance of returns, repairs, or reshipments is at our discretion based on product condition, availability, and compliance with these terms.